Privacy Policy

1. Introduction

Queen Hills Murree respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used and handled when you visit the Queen Hills Murree website, submit an enquiry, contact us through available communication channels or request information about our properties and project.

2. Information We May Collect

Depending on how you interact with the website, we may receive information that you voluntarily provide to us, including your name, phone number, email address and the details of your enquiry or message.

If you contact Queen Hills Murree through WhatsApp or another third-party communication service, the information you provide may also be processed by that service according to its own privacy policy and terms.

3. How We Use Your Information

Information provided through the website may be used to respond to your enquiry, provide information about Queen Hills Murree, residential plots and HeavenWood Cottages, arrange communication with our representatives, assist with property-related questions and provide requested project information.

We may also use enquiry information to maintain appropriate communication with prospective clients and customers where this is relevant to their request.

4. Property Enquiries and Communication

When you submit an enquiry regarding residential plots, HeavenWood Cottages or investment opportunities, the information you provide may be reviewed by Queen Hills Murree or an authorized representative for the purpose of responding to your request.

We aim to use enquiry information only for legitimate communication and project-related purposes and do not intentionally sell or publicly publish personal enquiry information.

5. WhatsApp and Third-Party Services

The Queen Hills Murree website may provide WhatsApp as a communication option for property enquiries. When you choose to communicate through WhatsApp, your information and messages are processed through WhatsApp and are subject to WhatsApp's own privacy practices and terms.

The website may also use third-party services required for particular website functions, such as map and communication services. Information handled by those services is subject to their respective policies and terms.

6. Location and Google Maps

The website may display a Google Maps map to help visitors understand the location and accessibility of Queen Hills Murree. Use of Google Maps is provided through Google's services and may be subject to Google's own privacy policy and terms.

The map is intended to provide location-related information and should not be considered a substitute for official project documentation or directions provided directly by Queen Hills Murree.

7. Cookies and Website Technologies

The website may use standard technologies required for website functionality, performance and user experience. These technologies may include browser or device information necessary for the website to operate correctly.

We do not intend to use the website to collect unnecessary personal information. Where third-party technologies are used, their own policies may also apply.

8. Sharing of Information

Queen Hills Murree does not intentionally sell or publicly disclose personal enquiry information.

Information may be shared with authorized representatives, service providers or communication platforms where reasonably necessary to respond to your enquiry, operate website functionality or provide a service you have requested.

9. Data Security

Queen Hills Murree takes reasonable steps to protect information submitted through its website and communication channels. However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Data Retention

Information may be retained for as long as reasonably necessary to respond to enquiries, maintain relevant business communication, provide requested services or comply with applicable obligations.

11. Your Requests

If you have submitted personal information to Queen Hills Murree and would like to ask a question about how that information is handled, you may contact us using the contact details provided below.

We will consider reasonable requests relating to your personal information and respond according to the circumstances and applicable requirements.

12. Property Information and Privacy

Information submitted through the website in connection with residential plots, HeavenWood Cottages or investment enquiries may contain details relevant to your property requirements. Such information is treated as enquiry information and is used for the purpose for which it was provided.

13. External Websites

The Queen Hills Murree website may provide links or references to external platforms, including social media and third-party communication services. Queen Hills Murree is not responsible for the privacy practices, content or security of external websites.

Visitors should review the privacy policies and terms of any third-party website before providing personal information through those services.

14. Children's Privacy

The Queen Hills Murree website is intended for general property-related information and communication. We do not knowingly seek to collect personal information from children through the website.

15. Changes to This Privacy Policy

Queen Hills Murree may update this Privacy Policy from time to time to reflect changes to the website, communication methods, services or applicable requirements. Any updated version will be published on this page with a revised update date.

16. Contact Queen Hills Murree

If you have questions about this Privacy Policy or how your information is handled, you can contact Queen Hills Murree directly.